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AI Customer Success Architect Virtual Agents

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: ServiceTitan
Full Time position
Listed on 2026-10-01
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 72000 - 115000 USD Yearly USD 72000.00 115000.00 YEAR
Job Description & How to Apply Below
Position: AI Customer Success Architect for Virtual Agents

Service Titan's AI Specialist role centers on the post-sale journey for Virtual Agents, owning activation, adoption, and optimization to deliver real ROI for each customer.

You'll tailor product demonstrations to clients, drive ongoing adoption, manage a book of business with retention goals, and collaborate with Product, GTM, and implementation teams while troubleshooting and feeding insights back to the product team.

The following opportunity is for a AI Customer Success Architect for Virtual Agents with Service Titan.

We appreciate your interest in this position.

Join Service Titan and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the AI Customer Success Architect for Virtual Agents role at Service Titan, based in United States.

We are looking to fill the AI Customer Success Architect for Virtual Agents position at Service Titan in United States.

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