Senior Customer Support Lead: Escalations & Help Desk
Listed on 2026-10-02
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual -
IT/Tech
HelpDesk/Support, Technical Support
Sharecare is a digital health company delivering software and services to improve care quality and reduce costs. The role handles escalated member concerns and provides Help Desk support for the Customer Service Team.
The ideal candidate has a GED/HS diploma and at least 2 years in a call center or customer service environment, with strong communication, analytics, and teamwork skills to resolve inquiries efficiently.
Our organisation is growing, and we are hiring a Senior Customer Support Lead:
Escalations & Help Desk in United States.
We are seeking a motivated Senior Customer Support Lead:
Escalations & Help Desk to join Sharecare in United States.
Consider building your career as a Senior Customer Support Lead:
Escalations & Help Desk at Sharecare.
The Senior Customer Support Lead:
Escalations & Help Desk position in the Management & Operations, Sales field is open for applications.
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