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Student Success Navigator
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-10-05
Listing for:
Central Piedmont Community College
Full Time
position Listed on 2026-10-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
To serve as an expert generalist, guiding students into and throughout a successful college experience.
This role will be based in a call center environment.
- Associate degree and six months of work experience in a college, customer service, or administrative working environment and/or 3 years of experience in a college, customer service, or administrative working environment.
- Bachelor’s degree
- Detailed knowledge of college processes relating to students
- Familiarity with student services offered by the college
- Technology skills
- Communication skills
- Academic Skills
- Ability to provide consistently high-quality customer service
- Ability to work with individuals from diverse backgrounds
- Ability to work productively with many different case management teams for individual students
Typical office environment.
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