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Customer Experience & Order Management Specialist

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: FCX Performance
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below

Applied Industrial Technologies in Charlotte, NC is seeking a detail-oriented Customer Service Representative to be the primary contact for customers, handle orders, respond to inquiries, and coordinate with sales, purchasing, warehouse, and operations to ensure satisfaction.

The ideal candidate will have strong communication skills, 2+ years in customer service, and proficiency with ERP systems and Microsoft Office. Familiarity with Prophet 21 P21 preferred.

We invite applications for the Customer Experience & Order Management Specialist position located in Charlotte, NC, United States.

We are currently recruiting a Customer Experience & Order Management Specialist for our team in Charlotte, NC, United States.

This is a great position to take on the Customer Experience & Order Management Specialist role at FCX Performance.

As a Customer Experience & Order Management Specialist, you will play an important part at FCX Performance in Charlotte, NC, United States.

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