Senior Director, Customer Experience & Engagement
Listed on 2026-10-06
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Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
Heartland Coca-Cola Bottling Company, LLC in Charlotte, NC seeks a Sr. Director, Customer Experience to lead the Customer Connection Hub across four lines of business, driving service, digital engagement, loyalty, and self-service growth.
You will align senior leaders across Sales, Operations, Finance, and Technology to deliver growth and exceptional customer outcomes. This role oversees Equipment Service, Customer Service, Customer Excellence, and Customer Experience, guiding team development,
We would love to welcome a new Senior Director, Customer Experience & Engagement to our group in Charlotte, NC, United States.
Learn more about the Senior Director, Customer Experience & Engagement role in the description above.
We appreciate your interest in this position.
Join Heartland Coca-Cola Bottling Company, LLC and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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