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Customer Care Specialist: Elevate Client

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Service Pros Installation Group
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
Job Description & How to Apply Below
Position: Customer Care Specialist: Elevate Client Experiences

Service Pros Installation Group in Charlotte, NC is seeking a Customer Care Specialist to handle inquiries via phone, email, and chat, and to support our warranty and satisfaction surveys after installation. You will input data into SPOT, escalate to the Customer Care Supervisor when needed, and perform routine office duties with strong English communication and computer skills.

Join a team dedicated to exceptional customer experiences and operate in an hourly, non-exempt role aligned with

We would love to welcome a new Customer Care Specialist:
Elevate Client Experiences to our team in Charlotte, NC, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Care Specialist:
Elevate Client Experiences role in the description above.

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