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Hybrid Charlotte: Proactive Customer Service Specialist

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Essity North America Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Essity North America Inc. is currently seeking a Customer Service Specialist for a hybrid role based in Charlotte, NC.

You will be the trusted owner for assigned customers, handling inquiries across phone, email, portal, CRM, and SAP channels with a focus on accuracy, ownership, and proactive service improvement. You will partner with sales and internal teams to resolve complex order issues, credits, returns, and service requests while driving operational efficiency and customer satisfaction in

We are looking to fill the Hybrid Charlotte:
Proactive Customer Service Specialist position at Essity North America Inc. in Charlotte, NC, United States.

We invite applications for the Hybrid Charlotte:
Proactive Customer Service Specialist position located in Charlotte, NC, United States.

The following role is for a Hybrid Charlotte:
Proactive Customer Service Specialist with Essity North America Inc.

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