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Customer Care Specialist - Flooring & Warranty

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Service Pros Installation Group, INC.
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 22000 - 30000 USD Yearly USD 22000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Specialist - Flooring & Warranty Support

Service Pros Installation Group, INC. seeks a Customer Care Specialist to handle customer inquiries via phone, email, and chat in a fast-paced environment.

You will collect details, document interactions, and escalate issues when needed to ensure a high level of service after installation. Responsibilities include answering calls, updating records in SPOT, and conducting post-installation warranty reviews and satisfaction surveys.

This is a great role to take on the Customer Care Specialist
- Flooring & Warranty Support role at Service Pros Installation Group, INC.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Care Specialist
- Flooring & Warranty Support role at Service Pros Installation Group, INC., based in Charlotte, NC, United States.

We are looking to fill the Customer Care Specialist
- Flooring & Warranty Support position at Service Pros Installation Group, INC. in Charlotte, NC, United States.

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