Customer Care Specialist; Hybrid Impact
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Avid Xchange is seeking a Customer Care Representative to join our Service team in Charlotte, NC. You will resolve customer inquiries by phone, email, or chat, troubleshoot issues, and route cases through our case management process with a focus on quality and customer satisfaction.
You will learn our processes, provide basic product training, and strive to meet performance targets while delivering a customer-centric experience that aligns with our culture of connectedness and growth."
Consider building your career as a Customer Care Specialist (Hybrid) — Growth & Impact at Avid Xchange.
Are you ready to take on the Customer Care Specialist (Hybrid) — Growth & Impact role at Avid Xchange?
We would love to welcome a new Customer Care Specialist (Hybrid) — Growth & Impact to our team in Charlotte, NC, United States.
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