Customer Care Center Lead & Coach
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Call Center / Support, Bilingual
Home Trust Bank seeks a Customer Care Center Supervisor to oversee a designated queue and mentor Customer Care Center Specialists in delivering exceptional customer experiences. You will manage day-to-day operations, train staff, and enforce policies, while monitoring quality and performance across multiple channels.
The role requires 1+ years supervisory experience, 2+ years in financial services, and strong communication and analytical skills.
The following opportunity is for a Customer Care Center Lead & Coach with Home Trust Bank.
We are looking to fill the Customer Care Center Lead & Coach position at Home Trust Bank in Charlotte, NC, United States.
The Customer Care Center Lead & Coach role at Home Trust Bank is now open for applications in Charlotte, NC, United States.
Join us at Home Trust Bank as our next Customer Care Center Lead & Coach in Charlotte, NC, United States.
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