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Logistics Customer Experience Lead

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: A.P. Moller - Maersk
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 52000 - 65000 USD Yearly USD 52000.00 65000.00 YEAR
Job Description & How to Apply Below

Maersk is seeking a Logistics Specialist or Customer Experience Partner to deliver industry-leading customer experience for the Maersk Client account, support setup of operations structure, and monitor day-to-day control tower operations.

You will manage relationships with customers and internal stakeholders, coordinate with 3PLs/2PLs and drive improvements in EDI performance, KPIs, and operational processes, while ensuring compliance and effective communication across regions.

We are seeking a motivated Logistics Customer Experience Lead to join A.P. Moller
- Maersk in Charlotte, NC, United States.

We would love to welcome a new Logistics Customer Experience Lead to our group in Charlotte, NC, United States.

For the Logistics Customer Experience Lead position at A.P. Moller
- Maersk, we are reviewing applications now.

Step into the Logistics Customer Experience Lead role at A.P. Moller
- Maersk in Charlotte, NC, United States and grow with us.

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