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Senior Customer Service & Order Management Lead

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Trane Supply
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 53000 - 74000 USD Yearly USD 53000.00 74000.00 YEAR
Job Description & How to Apply Below

Trane Technologies operates as a global leader in climate solutions and is hiring a Sr. Customer Service Order Management specialist in Charlotte.

You will serve as the primary link between customers and supply chain, guiding end-to-end activities from pre-order inquiries to shipment and post-delivery support. In this role you will coordinate with shipping, engineering, and sales teams, use Oracle ERP and CRM tools, and drive improvements in processing accuracy and customer satisfaction.

For the Senior Customer Service & Order Management Lead position at Trane Supply, we are reviewing applications now.

This is an excellent position to take on the Senior Customer Service & Order Management Lead role at Trane Supply.

As a Senior Customer Service & Order Management Lead, you will play an important part at Trane Supply in Charlotte, NC, United States.

Position Requirements
10+ Years work experience
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