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Customer Success Advocate — Blockchain Fintech

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Figure
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 64000 - 78000 USD Yearly USD 64000.00 78000.00 YEAR
Job Description & How to Apply Below

Figure Technology Solutions, Inc. is seeking a Customer Success Associate to join our fast-paced call center. You will handle inbound calls, chats, and emails, guiding customers through our products and application process with a focus on accuracy and empathy.

You’ll gain deep product knowledge, resolve issues, and contribute to customer success. The role offers comprehensive benefits, ongoing training, and opportunities for growth in a dynamic fintech environment.

We are seeking a motivated Customer Success Advocate — Blockchain Fintech to join Figure in Charlotte, NC, United States.

We are currently recruiting a Customer Success Advocate — Blockchain Fintech for our team in Charlotte, NC, United States.

This is an excellent role to take on the Customer Success Advocate — Blockchain Fintech role at Figure.

As a Customer Success Advocate — Blockchain Fintech, you will play an important part at Figure in Charlotte, NC, United States.

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