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Customer Support Team Lead — Arts & Events

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Blumenthal Performing A
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 26000 - 36000 USD Yearly USD 26000.00 36000.00 YEAR
Job Description & How to Apply Below

Blumenthal Arts in Charlotte, NC is seeking a Customer Support Supervisor to lead daily operations of our customer support team across phone, email, chat and other service channels. You will supervise, coach, and support staff, handle escalations, and ensure adherence to ticketing policies and service standards.

The ideal candidate brings exceptional communication, problem-solving and leadership skills, with a minimum of three years in customer service or a related field and flexibility to work

We would love to welcome a new Customer Support Team Lead — Arts & Events to our team in Charlotte, NC, United States.

The position is based in Charlotte, NC, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 26.000 - 36.000.

We aim to respond to suitable candidates as soon as possible.

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