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Operations Team Lead — Elevate Customer Experience

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: VXI
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 50000 - 75000 USD Yearly USD 50000.00 75000.00 YEAR
Job Description & How to Apply Below

VXI Global Solutions LLC is seeking an Operations Supervisor to lead a customer service team and drive performance. You will coach staff, monitor KPIs, and ensure adherence to policies while delivering excellent client experiences.

The role requires coaching, strong communication, and the ability to manage shifts, including evenings, weekends, and holidays, in a fast-paced call center environment.

We would love to welcome a new Operations Team Lead — Elevate Customer Experience to our team in Charlotte, NC, United States.

This role, Operations Team Lead — Elevate Customer Experience at VXI, could be your next opportunity.

Are you ready to take on the Operations Team Lead — Elevate Customer Experience role at VXI?

We would love to welcome a new Operations Team Lead — Elevate Customer Experience to our organisation in Charlotte, NC, United States.

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