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Client-Facing Service Desk Dispatcher & Coordinator

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Tneus
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 40000 - 65000 USD Yearly USD 40000.00 65000.00 YEAR
Job Description & How to Apply Below

Network Essentials is seeking a Service Desk Dispatcher / Coordinator for an in-office role in Charlotte, NC. You will act as the traffic controller for the service desk, ensuring the right technician handles each issue while keeping clients informed and nothing falls through the cracks.

You will collaborate with clients, technicians, and the Help Desk Manager through the full ticket lifecycle, from initial request to resolution.

For the Client-Facing Service Desk Dispatcher & Coordinator position at Tneus, we are reviewing applications now.

The position is based in Charlotte, NC, United States.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 40.000 - 65.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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