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Senior AI Customer Success Leader – Adoption & ROI

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Skan AI
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 130000 - 150000 USD Yearly USD 130000.00 150000.00 YEAR
Job Description & How to Apply Below

Skan AI, a pioneer in context engines for agentic AI, seeks a Customer Success Manager in the US. You will guide the full customer journey, drive satisfaction, revenue and profitability, and build trusted advisor relationships through deep product and process knowledge.

Your emphasis on value realization will help grow adoption and ensure long-term partnerships. In this role you’ll lead onboarding, implementation, training and ongoing support, report on key metrics, and collaborate across teams

This posting is for the Senior AI Customer Success Leader – Adoption & ROI role at Skan AI, based in Charlotte, NC, United States.

This opportunity is part of our work in Sales.

The advertised compensation is 130..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Position Requirements
10+ Years work experience
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