Dental Insurance Coordinator

Front Desk/Dental Insurance Coordinator – Charlotte, NC

We are a well-established, private dental practice in Charlotte, NC with a strong reputation for quality care and a supportive, team-oriented environment. Our office is modern, organized, and patient-focused. We are seeking an experienced Dental Insurance Coordinator to join our team.

Schedule (Full Time)

• Monday, Tuesday, Wednesday: 6:35 AM – 4:00 PM
• Thursday: 6:35 AM – 2:00 PM
• Friday: 6:35 AM – 12:00 PM

Duties & Responsibilities

• Greet patients upon arrival
• Update patients’ records
• Verify patient insurance benefits and eligibility
• Submit, track, and follow up on insurance claims
• Process insurance payments and post adjustments
• Review EOBs and resolve claim discrepancies
• File to all insurance plans, including fee-for-service
• Communicate with insurance companies regarding claim status
• Explain benefits and financial responsibility to patients
• Assist with patient check-in and check-out
• Maintain accurate records in Dentrix
• Answer phones with professional etiquette
• Support overall front office operations

Requirements

• Minimum 2 years of dental insurance experience
• Experience in a fee-for-service practice
• Strong knowledge of insurance verification and claims processing
• Proficient in Dentrix
• Excellent phone and communication skills
• Detail-oriented and highly organized
• Ability to multitask in a fast-paced environment
• Positive, professional, team-oriented attitude

Pay & Compensation

• $25–29 per hour, based on experience
• Health insurance (50% employer-paid premium)
• In-house dental benefits
• Vision insurance
• 401(k)
• Two weeks PTO
• Paid holidays

If you are an experienced Dental Insurance Coordinator who takes pride in accuracy, efficiency, and excellent patient communication, we encourage you to apply. Join a supportive private practice where your skills and experience will truly be valued.

Benefits:

Medical, Dental, Vision, 401k, PTO

Compensation:

• $25-$30/hour