Director of Institutional Research

SYSTEMS AND OPERATIONS - Director of Institutional Research Job Classification Salaried Administrative

Position summary

The Director of Institutional Research serves as the university’s subject matter expert in institutional data, reporting, and analytics; providing strategic leadership in the collection, analysis, interpretation, and dissemination of institutional data to support planning, decision-making, accreditation, and continuous improvement. This role ensures data integrity and promotes a culture of data-informed decision-making aligned with the university’s mission and values.

Qualifications summary

Master’s degree in Institutional Research, Higher Education Administration, Statistics, Data Science, or a related field (Doctorate preferred). Minimum of 5 years of experience in institutional research or a related field in higher education.

Must be a Seventh-day Adventist in good and regular standing.

Duties and responsibilities

• Serves as the official source of institutional data, collecting and analyzing metrics such as enrollment, retention, graduation rates, and faculty demographics.
• Supports data-driven decisions through dashboards, reports, data visualizations and forecasting.
• Conducts benchmarking against peer institutions to identify trends and opportunities.
• Provides actionable insights for academic and administrative units.
• Lead and mentor IR staff or student workers (if applicable).
• Stay current with trends in institutional research through professional development and participation in organizations such as AIR or CIRP.
• Performs other duties as assigned.
• Carries out all functions and responsibilities in alignment of the mission and values of the University and the beliefs and practices of the Seventh-day Adventist Church.

• Leads the design and implementation of data collection systems and reporting tools.
• Ensures data accuracy, consistency, and security across institutional databases.
• Oversees institutional data submissions to federal and state agencies (e.g., IPEDS, HLC, NC-SARA, US News & World Report).

• Develops and maintains dashboards and reports for internal stakeholders, including enrollment trends, retention, graduation rates, and faculty/staff metrics.
• Provides data-driven insights to support strategic planning, budgeting, and academic program review.
• Responds to ad-hoc data requests from university leadership and departments.

• Supports accreditation efforts by providing data and analysis for self-studies and compliance reports.
• Collaborates with academic and administrative units to assess institutional performance and student outcomes.

• Serves as a liaison between the Office of Operations and other departments to align data initiatives with institutional goals.
• Presents findings to executive leadership, faculty, and staff in a clear and actionable manner.
• Promotes data literacy across campus through training and consultation.

• Key role in the Data Governance Committee to coordinate the stewardship of the institution’s data assets through the formalization of a data governance program. The Data Governance Committee will serve the following areas by developing guidance, educating all data roles on their responsibilities and best practices, and coordinating communication in cross-functional processes and data usage.
  • Academic/Programs & Courses
  • Academic/Student
  • Non-Academic/Student
  • Employee
  • Finance & Auxiliary/Facility

• Supervises onefull-time position:
  Data Analyst
• Supervises all or…