Technical Program Assistant

Technical Program Assistant

Horne Heating and Air Conditioning

Charlotte, NC

Part-Time | Approximately 15-25 Hours Per Week

Pay: $18.00-$24.00 per hour, based on experience

Horne Heating and Air Conditioning is looking for an organized, detail-oriented Technical Program Assistant to support our growing Technical Academy and apprenticeship program. If you enjoy coordinating projects, organizing training programs, and helping others develop their skills, this is an opportunity to make a meaningful impact while building a rewarding career.

This role serves as the administrative foundation of our Technical Academy by coordinating training schedules, supporting curriculum development, managing apprenticeship documentation, and ensuring our training programs operate efficiently. You'll work closely with department leaders, instructors, coaches, and apprentices to help develop the next generation of HVAC professionals while supporting company training initiatives and special events.

At Horne, we believe investing in our people is the key to long-term success. Since 1983, we've built our reputation by developing exceptional employees, delivering outstanding customer service, and creating opportunities for career growth.

• Flexible part-time schedule

• Opportunity to help shape the future of our Technical Academy

• Collaborative and supportive leadership team

• Stable, growing company with long-term opportunities

• Meaningful work that directly impacts employee development

• $18.00-$24.00 per hour based on experience

• Approximately 15-25 hours per week

As the Technical Program Assistant, you'll coordinate the administrative and organizational activities that keep our Technical Academy operating successfully.

Responsibilities include:

• Coordinate day-to-day administrative functions for the Technical Academy

• Assist with organizing and updating training curriculum and educational materials

• Maintain training manuals, presentations, and instructional resources

• Schedule classroom sessions, instructor calendars, and apprenticeship activities

• Manage apprenticeship records from enrollment through program completion

• Track attendance, certifications, progress, and required documentation

• Coordinate communication between apprentices, mentors, instructors, department managers, and leadership

• Organize internal training events, workshops, and technical education sessions

• Prepare reports and maintain accurate program documentation

• Order training materials and coordinate classroom resources

• Support onboarding activities related to technical training

• Assist with leadership development programs and company training events

• Recommend improvements that strengthen training organization and efficiency

We're seeking someone who enjoys coordinating multiple projects, keeping detailed records, and helping others succeed.

Qualified candidates will have:

• Two or more years of experience in administrative support, training coordination, education, human resources, or program management

• Outstanding organizational and project coordination skills

• Excellent written and verbal communication abilities

• Strong attention to detail and documentation accuracy

• Ability to manage multiple priorities and deadlines simultaneously

• Proficiency with Microsoft Excel, Word, PowerPoint, and other Microsoft Office applications

• Ability to work independently while collaborating with multiple departments

• Professionalism and discretion when handling confidential information

• Experience developing or organizing training materials or curriculum

• Experience coordinating apprenticeship or workforce development programs

• Experience in residential HVAC, plumbing, electrical, construction, or another skilled trades industry

• Familiarity with learning management systems (LMS), HRIS, or training software

• Associate's or Bachelor's degree in Business, Human Resources, Education, Organizational Development, or a related field

You’ll thrive in this position if you're proactive, highly organized, and enjoy keeping projects moving forward. Success comes from balancing multiple priorities, maintaining accurate documentation, communicating effectively with leaders and apprentices, and finding ways to improve processes that support employee development and technical training.

At Horne Heating and Air Conditioning, our Technical Academy is an investment in the future of our company and our employees. If you're passionate about organization, education, and helping others develop successful careers in the skilled trades, we'd love to hear from you.