Retail Training Manager

## Retail Training Manager - Charlotte, North Carolina Charlotte,NC,United States|
** Duties and Responsibilities** |
** Time Spent** |
- * Demonstrate expert-level facilitation through
* * engaging learning experiences that drive skill development, knowledge retention, and behavior change.
* Execute a wide variety of virtual instructor-led trainings on various topics, catering to a full range of audience types, including different positions and varying experience and skill levels.
* * Serve as an expert facilitator, instructor, and coach. Bring
* * training content to life through engaging facilitation techniques that create meaningful and effective learning experiences.*
* * Proficiently leverage virtual training platforms (e.g., Zoom, Teams, Mentimeter) to effectively set up, manage, and execute training sessions.*
* * Provide personalized
* * feedback and real-time coaching to support learner development and skill application.*
* * Facilitate peer-to-peer feedback to enhance future learning experiences.* || Manage and monitor administrative responsibilities, communications, schedules, travel, expenses, and budgets while staying current on store communications, Daily Doses, initiatives, and rollouts to deliver relevant, impactful, and up-to-date training experiences. 10% |
** Qualifications** ||
** Experience** |
** Years** || Exempt level store leadership experience or higher (e.g., store manager/assistant store manager or above.) | 3+ years || Proven ability to facilitate learning experiences and engage diverse audiences, including leadership teams and large group settings. Strong facilitation and coaching skills are required. 3+ years || Cosmetic industry experience preferred but not required. | ||
** Education** |
** Certification and Licenses** || Cosmetic industry experience preferred but not required. No degree is required. None required. |
* Proven ability to collaborate and leverage strong partnerships at all levels in and outside of the organization.
* Proven ability to demonstrate managerial courage and effectively share, receive, implement feedback, with various levels of employees while role-modeling client service standards, leadership skills and product expertise.
* Demonstrates proven ability to effectively plan and align, manage multiple projects, and logistics simultaneously.
* Thrives in a highly autonomous environment while demonstrating effective decision-making skills.
* Demonstrated excellent interpersonal, communication and command skills and understanding of how people learn.
* Takes initiative to focus on self-development; demonstrated continuous improvement mindset.
* Demonstrate our Sephora Values:
Welcome All to the World of Beauty, Lead with Passion and Heart, Imagine Fearlessly, Make it Happen, Grow Together, Win Together, Inspire, Uplift and Celebrate.
* Champion Sephora's People and Inclusions initiatives in order to leverage people's differences to strengthen trust, engagement, and overall performance.
* Ability to connect learning outcomes and behavior change to business objectives and field performance.

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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