Library Program Coordinator - Facilities

“Follow your calling, Find your career”

Salary Range $54,361.00 - $81,542.00
This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rateand requirements for the job.

Charlotte Mecklenburg Libraryis one of America’s leading urban public libraries,serving one of the country’s great emerging metropolitan areas in North Carolina. Our library system serves a community of approximately one million citizens in the city of Charlotte and the towns of Matthews, Pineville, Mint Hill, Davidson, Cornelius, and Huntersville – all located in Mecklenburg County. Accessible and welcoming to all, our library celebrates the joy ofreading, fosters learning and growth, connects people to each other and theworld, and inspires individuals with what they can achieve.

Through our 20locations, online, and through targeted outreach, we deliver exceptional library services and programs with a mission to create a community of readers and empower individuals with free access to information and the universe ofideas.

Main Library
310 N.Tryon St.
Charlotte NC 28202

Library Administration Center
510 Stitt Rd.
Charlotte NC 28213

Rotating schedule:
Including 1-2 evenings per week and regular weekend rotations with Saturday and Sunday full-day shifts.

The Library Program Coordinator – Facilitiesisresponsibleforsupporting key service areas at Main Library,including special exhibits and large-scale programs, privateeventrentalsand customer service support throughoutthebuilding. The Library Program Coordinator acts asaliaisonfor Main Library vendors and partners, includingthecafe operator,security and janitorial service providers,and the Library’scontracted events rental manager. Thispositionworks collaboratively with partners atImagin Onandthe Theaters  at Spirit Squaretodeliver quality customer experiences across all venues.

The Library Program Coordinator serves asa Manager-on-Duty for Main Library; experiencewithcash handling,event management and facility operations preferred.

• Oversee and ensurethe success of the program on a day-to-day basis, managing the various parts ofthe program, and making necessary logistical and tactical decisions to shape successful outcomes.
• Set milestones anddrive the program toward metrics of success.
• Serve as the program’s primary community interface, drawing on the connections and networks of key partners.
• Schedule and coordinate public engagements, events, and programs.
• Build coalitionsand support for the program among diverse audiences and communities, whileearning, establishing, and building trust within the communities served.
• Identify potential project partners and build relationships and trust with partners/participants and community groups; simultaneously create authentic community benefit through listening deeply and being adaptable and responsive to community needs.
• Oversee program budget to ensure fiscal responsibility.
• Produce interim and final reports and program evaluations as required.

Minimum of three years of demonstrated experience managing complex programs, particularly coordinating large-scale community programs with multiple stakeholders; strong communication skills