Field Service Engineer

Field Services Engineer – Power Systems

Rock Hill, SC | $58,400.00 - $73,000.00 | 3 weeks ago

Company Overview – At Carolina CAT, a family‑owned company in its third generation of leadership, we have built our business on trust, integrity, and a commitment to supporting both our customers and employees. Since 1926, we have supplied critical infrastructure equipment and contributed to community nonprofits, investing in continuous improvement to remain a trailblazing, enduring organization.

Job Summary – Carolina CAT’s Advanced Electrical Services (AES) team is expanding. We seek experienced Field Service Engineers to perform inspections, modifications, and repairs on low‑ and medium‑voltage electrical systems for a range of industries. The role offers a family‑oriented culture, comprehensive benefits (medical/dental/vision, paid vacation & sick time, 401(k)), and opportunities for growth and advancement.

• Execute electrical field service activities: technical assistance, preventive maintenance, modifications, repairs, and system checkout for new and existing installations.
• Troubleshoot and operate programmable logic controllers (PLCs). Network communications diagnostics are a plus.
• Apply DC/AC voltage circuit theory and practical troubleshooting to resolve issues.
• Read schematics and blueprints for power control and automation, providing customer technical support.
• Diagnose diesel‑based governor and load‑sharing systems (480 VAC/12.47 KVAC) and engine‑generator/transformer circuit breakers.
• Identify operational failures of permanent‑magnet and self‑excited generator sets (13 kW‑4 MW+), generator control panels, station batteries, and chargers.
• Install, service, and maintain OEM generators, UPS units, utility/emergency switch gear, automatic transfer switches, and other power‑system products, including coordinated start‑up installations and paralleling switch gear.
• Inspect, test, and repair low‑ and medium‑voltage power control systems and distribution switchboards.
• Document all work and repairs in service reports promptly.
• Adhere to OSHA safety rules and regulations for electrical and technical work.
• Maintain a safe, clean driving record; operate a company‑issued service vehicle.
• Utilize industry tooling (electric screwdrivers, meters, wrenches, sockets, etc.) for daily tasks.
• Perform additional duties as assigned.

• Education:
  
  High school diploma required; 2‑year AAS or BAS in Electrical Engineering or related technology preferred.
• Experience:
  
  Minimum 2‑3 years in electrical power generation or related field‑service work.
• Customer‑oriented, self‑starter, able to focus in critical environments.
• Valid state driver’s license; ready for emergency calls after hours.
• Strong verbal, written, and presentation skills.
• Excellent teamwork and interpersonal abilities.
• Intermediate to advanced computer skills (keyboarding, email, internet, databases, Microsoft Office, Adobe PDF) for accurate service report creation.
• Valid driver’s license (redundant but noted).

Physical Demands:
Regular standing, walking, hand use, reaching; occasional climbing, stooping, lifting up to 25 lb. Specific vision abilities: close, distance, peripheral, depth perception, ability to adjust focus. Must operate equipment safely.

Work Environment:
May encounter moving mechanical parts, high or precarious locations, fumes or airborne particles, extreme temperatures, wet or humid conditions, toxic or caustic chemicals, electrical shock risk. Noise levels occasionally loud.

We are an Equal Opportunity Employer. All personnel actions are conducted in the spirit of equal employment. We commit to recruiting, training, promoting, and retaining associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other characteristic protected by applicable local, state or federal laws.