Application Engineer

Overview

What makes us strong? Our employees in 50 countries worldwide – all working with passion to enable high-tech applications with our strong metals: tungsten and molybdenum. Our CERATIZIT site in Charlotte is a key hub for customer service and distribution across North America—delivering high-performance cutting tools with speed, flexibility, and a strong customer focus. Join a highly motivated team in Charlotte, USA, where local expertise meets the global knowledge and values of the Plansee Group.

Position type:
Exempt

• Provide field-engineering support, involving advising on and discussing complex customer requirements and application of standard/special company products and designs.
• Suggest & apply modifications to existing or new specifications to simplify engineering and manufacturing.
• Work out mutually satisfactory adaptations to existing designs.
• Advise engineering department on designs and consult on methods of manufacture.
• Provide technical support to customers regarding the application or use of tooling.
• Provide technical assistance to sales by running demonstrations or tools during special or difficult applications.
• Assess returned warranty tooling and route for appropriate repair.
• Provide feedback to sales, engineering, and product management regarding performance of tooling run in the field and recommendations for improvement.

• High school diploma or equivalent.
• 5 years’ experience working with cutting tool applications and metalworking.
• Knowledge of the Ceratizit product line.
• CAD/CAM experience is preferred, exposure to multiple systems a plus.
• Hands on knowledge & experience in CNC programming.
• Must be a self-starter; customer service oriented and be able to manage multiple projects. He/she must have the ability to solve problems and work independently.
• Competent computer skills. Ability to use:
  Windows based software, (Excel, Word, PowerPoint, Access), Internet, and email communications.

• Must be willing and able to travel more than 50% of the time, including overnight stays.
• International travel is required.
• A valid U.S. driver’s license is required.
• Must be a U.S. citizen.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Recruitment Team |
CERATIZIT USA LLC