Application Engineer

Provide technical applications of support as required to support internal/external customers as identified. Examples but not limited to; advise on programming techniques, tool improvements, identifying and applying proper tools by application and communication with global colleagues on technical challenges. Support field sales team by making technical calls to resolve customer issues and improve sales engineering technical knowledge. Provide on-going support to specific customers to improve overall relationship.

Communicate with the team and provide appropriate feedback regarding changes or corrections to tool specifications.
** RESPONSIBILITIES/DUTIES:
** Provide field-engineering support, involving advising on and discussing complex customer requirements and application of standard/special company products and designs.
** EDUCATION AND/OR EXPERIENCE

REQUIRED:

** 5 years’ experience working with cutting tool applications and metalworking.  Knowledge of the Ceratizit product line.

Hands on knowledge & experience in CNC programming.

Must be a self-starter; customer service oriented and be able to manage multiple projects. He/she must have the ability to solve problems and work independently.  Competent computer skills.  Ability to use:
Windows based software, (Excel, Word, PowerPoint, Access), Internet, and email communications.
** TRAVEL REQUIREMENTS:*
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