Planning Project Coordinator - Commercial Plan Review

Date Opened:
Thursday, June 25, 2026 12:00 AMClose Date:
Thursday, July 09, 2026 12:00 AM Department:
Planning, Design & Development Department Salary: $79,245.00 - $113,915.5 Commensurate with Experience Welcome to the City of Charlotte Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

Attracting and retaining a skilled and diverse workforce

Valuing teamwork, openness, accountability, productivity, and employee development

Providing all customers with courteous, responsive, accessible, and seamless quality services

Taking initiative to identify, analyze, and solve problems

Collaborating with stakeholders to make informed decisionsSUMMARYThe Land Development Division of the Planning, Design, & Development Department is seeking a Planning Project Coordinator with considerable zoning experience who will coordinate the zoning review of land development proposals within the City for compliance with the Unified Development Ordinance (UDO) and Legacy Zoning Ordinance. Work performed is technical and detail oriented, requiring the comprehensive application of zoning regulations and adopted streetscape plans to proposed land development projects.

This role also serves as a lead representative of Commercial Zoning on various Planning and Land Development collaborative teams to assess and ultimately improve daily operations such as review process updates and team training needs.

Major Duties and Responsibilities Comprehend on a detailed level the technical code regulations in both the Legacy Zoning Ordinance and the UDO, providing comprehensive zoning review comments on Land Development and building permit submittals

Manage multiple permit submittals at a time, maintaining assigned review deadlines;

Coordinate regularly with City Planning and Land Development agency staff on process, review, and training improvements

Participate as a lead member of specialized review groups such as the Housing Trust Fund, Expedited Review, and UDO Bonus teams

Train and provide continued support to all new and existing staff as a senior level reviewer

Provide excellent and efficient customer service through phone calls, e-mails, virtual and in-office meetings, appointments, and walk-in customers

Engage and participate in meetings with Commercial Zoning staff, Land Development staff, Planning, Design, & Development staff, and other City departments and legislative bodies

Complete and participate in other duties as assigned

Knowledge, Skills, and Abilities Excellent communication and customer service skills, including the ability to effectively communicate graphically, verbally, and in writing, tailored to the appropriate audience

Extensive knowledge and comprehension of civil site design and architectural principles and practices

Ability to read and review civil site plans, surveys, landscape plans, architectural elevations, and subdivision plats, with the capacity to train new team members on how to achieve understanding of these review related documents

Experience training and/or mentoring individuals in a professional setting

Ability to identify, collect, and relay the technical and process improvement needs of the Commercial Zoning team to multidisciplinary teams established to coordinate recurring issues or concerns;

Effective time management and prioritization skills in maintaining project review schedules and deadlines while coordinating multiple projects at a time; and Ability to perform effectively and efficiently with a moderate level of supervision

Preferred Qualifications AICP, CZO, or other certifications desirable

At least five years or more experience in Planning and plan review preferred

Minimum Qualifications Four-Year degree in Planning, Landscape Architecture, Architecture, Geography, or related degree

At least three years of direct planning and/or zoning related work…