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Genesys Architect/Lead – Migration Specialist
Job in
Charlotte, Mecklenburg County, North Carolina, 28202, USA
Listed on 2026-07-01
Listing for:
ClifyX
Full Time
position Listed on 2026-07-01
Job specializations:
-
Engineering
Systems Engineer -
IT/Tech
Systems Engineer, IT Consultant
Job Description & How to Apply Below
Genesys Architect Or Lead
We are seeking a Genesys Architect or Lead to spearhead the migration of Genesys Engage (on-premise) to Genesys Cloud. Responsibilities:
- Lead the design, architecture, and implementation of the Genesys Engage to Genesys Cloud migration. Extensive experience with Genesys Engage (on-premise) and Genesys Cloud.
- Strong knowledge of contact center solutions, including IVR, routing, workforce management, and reporting.
- Expertise in cloud migration strategies and tools.
- Certifications in Genesys or related technologies are a plus.
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