Engineer - Charlotte, NC

AV Design Engineer

Full-time

Location

Charlotte, NC

Office Locations :

• 9201 Southern Pine Blvd, Suite J, Charlotte, NC 28273

This is a local, field-based position supporting projects throughout Charlotte, the greater North Carolina region, and surrounding Southeast markets. Candidates should be based within reasonable commuting distance of the Charlotte area. Regular travel to customer sites and occasional travel to Solutionz offices may be required.

The AV Design Engineer is responsible for designing audiovisual system solutions that fulfill customer requirements while clearly defining system capabilities and limitations.

This role supports the Sales team throughout the quoting and solution development process by gathering requirements, developing system designs, creating bills of materials, and preparing supporting documentation.

The AV Design Engineer works closely with customers, Sales, Project Management, CAD, and Operations teams to ensure solutions are technically sound, accurately estimated, and aligned with customer expectations.

This position also provides project handoff documentation, technical guidance, and engineering support throughout the project lifecycle.

• When applicable, accompanies salesperson in performing site visit and detailed needs analysis with the customer.
• Assist the salesperson in constructing a preliminary Statement of Functionality (SOF) noting system capabilities and limitations based on customer’s stated objectives.
• Develop and provide Sales with a complete Bill of Materials (BOM) based on the approved Statement of Functionality (SOF). The BOM will include all required system components, hardware, prefabricated cabling, and installation materials necessary to complete the system.
• Develop estimated bulk cabling and installation hardware costs and maintain all related project documentation within Net Suite. Projects are estimated during the proposal phase and fully engineered upon award.
• Create a system flow diagram based on the BOM and save into BOX.
• Complete a labor estimator based on site conditions and scope of work and save to Box.
• Once project is won, AV Design Engineer will approve the rough signal flow diagram and release to the CAD team for construction drawings.
• Develop a Technical Scope of Work that will be used internally facing for our field operations teams.
• Reviews the SOF and BOM with PM for post award processing.
• Coordinates documentation for any changes to the BOM based on site conditions and follow-up conversations with PM.
• Provide assistance with technical design, bid/service contract pricing, miscellaneous material and labor estimates for proposals as needed.
• Meet with vendors/prospective vendors to help evaluate product if requested.
• Assist other departments with technical support issues as needed.

• Adopt Solutionz's Four Pillars.
• Understand that you are the front-line ambassador of the Solutionz brand. Work to impress our customers every day.
• Always represent Solutionz in a positive and professional manner.
• Productively interface with all team members and project stakeholders, both internal and external.
• Understand and follow Solutionz policies and procedures.
• Proactively identify and discuss ideas to improve policies and procedures.
• Demonstrate respect to co-workers, customers, and vendors.
• Take responsibility for your own actions and activities.
• Promptly reply to all email and voicemail communications, including outside of standard work hours when required.
• Complete timecards daily.
• Keep work areas clean and free of clutter, including (where applicable) office space, company vehicles, and job sites.
• Keep all scheduled activities current in your Solutionz MS Outlook calendar.
• Be respectful in the care and…