Technical Sales

Inside Sales Technical Engineer Position Overview

The Technical Support Center (TSC) Engineer serves as the technical backbone of the Neugart USA sales process. This entry- to early-career role is ideal for a technically minded new graduate or early professional who is passionate about motion control, industrial automation, and customer problem-solving. The TSC Engineer works alongside Regional Sales Managers and customers to select the right gearbox solutions, resolve technical inquiries, and deliver product training — making a direct impact on customer satisfaction and sales outcomes.

• Support the quotation process through technical product selection, gearbox sizing, and application-based recommendations
• Provide technical product support and consultation to customers, distributors, Regional Sales Managers, and internal teams
• Analyze customer application requirements and utilize Neugart sizing and selection tools to recommend appropriate gearbox solutions
• Review customer specifications and assist with product selection and application guidance
• Support customers and Regional Sales Managers in resolving gearbox-related technical issues and product inquiries
• Conduct product training and technical presentations for customers, distribution partners, and internal stakeholders
• Collaborate with colleagues across departments to support customer projects, technical inquiries, and application requirements
• Attend trade shows, customer events, and occasional on-site customer visits

• Bachelor’s degree in Mechanical Engineering, Mechatronics, Physics, or a related technical field
• Strong technical aptitude with genuine interest in industrial automation, machinery, and motion control applications
• Excellent communication and interpersonal skills; able to engage professionally with customers and internal teams
• Self-starter with a proactive mindset — comfortable working independently and collaboratively
• Strong analytical, problem-solving, organizational, and time-management skills
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Willingness to travel occasionally for trade shows, training events, and customer visits

• Previous experience in technical sales, engineering support, automation, or industrial products (internships and co-op programs count)
• Experience with ERP and/or CRM systems
• Exposure to motion control, robotics, or precision drive technology

• Competitive base salary commensurate with education and experience
• Comprehensive benefits package including health, dental, and vision coverage
• Structured product training and professional development support from day one
• Clear career growth pathway within the technical sales and applications engineering function
• A collaborative team culture that values precision, curiosity, and customer focus
• Exposure to cutting-edge gearbox and motion control technology used globally