Senior Fixed Income Investment Operations Analyst

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better.

Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own.

We're actively seeking a talented Senior Fixed Income Investment Operations Analyst to join our Fixed Income Operations team in Charlotte, NC. The team provides full Operational, Middle Office support to Portfolio Management, Credit Analysis and Pension Risk Transfer teams.

As a Senior Fixed Income Investment Operations Analyst
, you'll play a critical role in supporting Investment Operations through the accurate, timely, and comprehensive management of Security Master File (SMF) data. This role ensures the integrity of investment data across trading platforms, investment accounting systems, and external data sources including third-party investment managers and custodians. The ideal candidate will be a data-driven professional with a passion for data governance, operational efficiency, and cross-functional collaboration.

• Perform daily reconciliation of Security Master data across internal and external systems.
• Track and maintain updates to security attributes including coupons, schedules, ratings, and payment terms.
• Research and resolve discrepancies between trading and accounting systems.
• Leverage querying tools to extract and analyze targeted security details.
• Run automated validation checks to identify and address data quality issues.
• Create and maintain reports to identify missing or inconsistent data.
• Collaborate with Operations, Accounting & Reporting (A&R), Enterprise Risk Management (ERM), and other teams to ensure data accuracy.
• Produce timely and accurate "gold‑copy" investment data across assigned domains.
• Execute and analyze daily and periodic data quality control queries.
• Troubleshoot and resolve data feed issues, escalating when necessary.
• Support regulatory and internal reporting requirements.
• Identify process improvement opportunities and implement solutions to enhance data quality and operational efficiency.
• Conduct root cause analysis of data errors and implement corrective actions.
• Develop deep knowledge of assigned funds and securities to support global operational processes.
• Participate in system testing, monitoring, and project‑related activities.
• Create, maintain, and enhance procedures and workflows to support data integrity and compliance.
• Monitor end‑of‑day processing to ensure accurate data flow to downstream systems.
• Provide support for ad‑hoc requests and coverage for team responsibilities as needed.

• 5+ years of experience in investment operations or other investment-related role
• Hands on experience maintaining and reconciling Security Master data
• College degree in finance, accounting, or equivalent work experience.
• Working knowledge of the following systems:
  Bloomberg, Excel, Business Objects, ePAM, MS Office Suite
• Proficiency in data querying tools (e.g., SQL, Python, Excel).
• Substantial experience with trading platforms, investment accounting systems, and custodian data feeds.
• Excellent analytical, problem‑solving, and organizational skills.
• Strong communication and interpersonal skills with the ability to collaborate across teams.
• Demonstrate ownership and accountability for data accuracy and integrity.
• Work effectively across departments and with external partners.
• Manage multiple priorities and adapts to changing business needs.
• Ensure high‑quality outputs and thorough analysis.

• Experience with data governance frameworks and data quality initiatives.
• Familiarity with regulatory reporting requirements.
• Knowledge of data visualization tools (e.g., Power BI, Tableau).
• Project management experience…