Accounts Receivable Specialist

Description

As the pioneer and innovator of Quartz Surfacing solutions, Caesarstone sparked a revolution in the global market for countertops. As we continue to transform the surface industry through quality, passion and hard work, we are committed to building empowered teams and delivering a second-to-none customer experience.

Caesarstone proudly maintains a leading presence in more than 50 countries, with our global head office in Israel, along with four state-of-the-art manufacturing plants in the USA, Israel, and India. With our North American headquarters in Charlotte, NC, our teams reach across multiple regions across the USA and Canada.

At Caesarstone, we believe our employees are the backbone of our company. We are committed to hiring team members who are creative, innovative, dedicated and disciplined. We are a thriving company with a variety of career opportunities seeking forward-thinking professionals to join our team. We offer exceptional benefits, competitive salaries, and a compassionate and collaborative company culture. Come join our team!

The primary focus is the collections, account reconciliations, risk mitigations and order releases along with providing support to internal and external customers and warehouse(s) within designated region(s) of the US market. Provides accounts receivable support to internal and external customers and warehouse(s) within designated region(s) of the US market.

PRIMARY RESPONSIBILITIES

* Collections calls and correspondence on past due balances

* Resolving customer disputes

* Order releasing

* Credit reference

* Monitoring accounts and reassessing risk

* Request for Credit line adjustments

* Customer Service (internal/External)

* Recommendation for Bad debt (reserves)

* Sales Tax Credit Preparation Packages

* Process Payments

* Reconciliation of accounts

* Credit Hold on High Risk accounts

* Meet department goals

* Familiarize with Credit Policies and Procedures

* System operations (EXCEL, WORD, Oracle)

* Other duties as instructed by management

* Special Departmental Projects (SDP's)

* Special Departmental Projects (SDP's)

* Process credit application by reviewing Dunn and Bradstreet reports for credit worthiness including recommendation for credit line and terms.

* Research and solve payment discrepancies.

* Prepare, generate and distribute Weekly Aging Reports for regional managers via email

Requirements

KNOWLEDGE AND SKILL REQUIREMENTS

* Oracle knowledge

* 3-5 years in collections

* Strong attention to detail

* Well-organized able to prioritize

* Excellent written and verbal communication skills

* Credit and Collection knowledge

* Industry knowledge is an asset

* Ability to multi-task

* Ability to handle interruptions and work in a fast pace environment

* Works well in a team environment with a diverse group of people

* To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

* Problem solving-the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.

* Interpersonal Skills-the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.

* Oral communication-the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.

* Written Communication-the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.

* Planning/organizing-the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

* Quality control-the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.

* Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.

* Dependability-the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

* Safety and security-the individual actively…