Sr. Associate, Trust Administration and Operations

What You ll Do

We are looking for a Senior Associate, Trust Administration and Operations to join our PGI Trust Company Operations and Governance team. You will support the daily administration, oversight, and operational integrity of the Trust Company. It operates independently to ensure timely and accurate execution of key functions, including regulatory reporting, compliance monitoring, monthly reconciliations, document management, SharePoint administration, and process improvement.

You will enhance operational efficiency while ensuring adherence to trust documents, ERISA requirements, policies, and regulatory standards.

Regulatory Reporting & Compliance

• Assist with regulatory filings, committee materials, internal audits, state exams, and annual CIT reporting, including audits and Form 5500s.
• Conduct ongoing compliance monitoring in line with policies and regulations.

Omnibus Account Oversight & Reconciliation

• Coordinate monthly omnibus account reconciliations with internal and external stakeholders.
• Provide oversight, issue escalation, and support month end processing to ensure accuracy.

Process Improvement & Special Projects

• Identify and implement efficiency improvements and risk mitigation measures.
• Maintain and update operational procedures; address workflow gaps and operational pain points.

Cross-Functional Coordination

• Partner with Fund Services, Compliance, Legal, Investments, Client Service, and others to support seamless CIT operations.

Document Management & Systems Administration

• Maintain accurate, compliant document repositories and regulatory records.
• Administer SharePoint sites and internal systems supporting workflows, reporting, and document accessibility.

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

• Bachelor’s degree in Business, Finance, Accounting, Economics, or related field (or equivalent experience).
• 5+ years in trust operations, investment operations, fund administration, financial services, or regulatory/compliance roles.
• Strong Microsoft Excel skills (VLOOKUP, pivot tables, macros).
• Experience with SharePoint administration and document/workflow management tools.
• Strong analytical, problem solving, and reconciliation abilities.
• High attention to detail, strong organization, and ability to manage multiple deadlines.
• Ability to document processes and contribute to continuous improvement.
• Experience in supporting audits, exams, and regulatory reviews.
• Successful completion of a criminal background check required.
• This position may be subject to SEC restrictions on personal political contributions.

• Experience with Collective Investment Trust (CITs), mutual funds, retirement plans, or fiduciary products strongly preferred.
• Background in reconciliation, regulatory reporting, or audit support preferred.
• Proven experience documenting processes and contributing to continuous improvement.

Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

$89,300 - $139,700 / year

Salary Details

The following locations are examples of market-specific salary ranges across different geographies.

• Des Moines, IA: $89,300 - $120,650 / year
• Charlotte, NC: $94,000 - $127,000 / year
• Chicago: $103,000 - $139,700 / year

Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to…