Business Unit Risk Advisor II; Fraud Solution Services Operations

Position: Business Unit Risk Advisor II (Fraud Solution Services Operations)

Business Unit Risk Advisor II (Fraud Solution Services Operations)

Company: Truist Financial
Location: Charlotte, NC
Employment Type: Full Time

The Fraud Solution Services (FSS) Operations Business Unit Risk Advisor II engages with Business Unit (BU) leadership in its management of risks and controls as well as its execution of risk program requirements. Execute, facilitate and/or monitor execution of Risk Program requirements (e.g., RCSA, KRIs, etc.) for FSS. Provide strategic insight, risk advice and influence to assigned Business Unit.

Advise in accordance with risk appetite/thresholds by the BU and elevate unacceptable risks for the assigned Business Unit. Present risk aggregation, key risks and emerging risks to senior BU Leadership. Identify and opine on remediation to address weaknesses related to inadequate or failed processes, people, systems, or external events and ensure effective remediation.
Essential Duties and Responsibilities

• Hands‑on leadership and management of risk organization, ensuring alignment with technology, data, and operations policies, standards, procedures, and enterprise risk strategies.
• Hands‑on experience identifying, assessing, and mitigating controls with expertise in the end‑to‑end Issue Management lifecycle, including issue identification, root cause analysis, remediation planning, tracking, and closure.
• Provide strategic and tactical leadership to effectively identify and deliver first‑line effective challenge for all risks present within the FSS BU. Align with key risk decisions and elevate unacceptable or emerging risks to the FSS Chief Risk Officer (CRO) and/or Business Unit Risk Committees, when applicable.
• Guide risk‑taking behavior by offering counsel and advice to FSS and senior FSS leaders, supporting informed decision‑making within established risk appetite.
• Execute, facilitate, and monitor risk governance mechanisms, including but not limited to Compliance Risk and Control Self‑Assessment (CRCSA), Risk and Control Self‑Assessment (RCSA), key risk indicators (KRIs), policies, risk committees, and other elements of the Enterprise Risk Framework.
• Participate in the development, testing, and validation of controls to assess effectiveness prior to deployment, and support tuning and optimization once controls are active.
• Monitor issues (all types) assigned to the FSS BU, as well as those with downstream or upstream impact, and ensure appropriate, timely, and sustainable remediation.
• Monitor fraud‑related KRIs, elevate identified deficiencies, and open Management Self‑Identified Issues (MSIs) when control weaknesses or performance gaps are identified.
• In conjunction with Compliance Risk Management and Legal, monitor FSS BU adherence to applicable policies, laws, and regulations.
• Provide risk management expertise to assist the FSS BU in developing and implementing risk models and frameworks to identify, assess, and mitigate risks.
• Collaborate with cross‑functional teams to enhance operational efficiency and effectiveness, with a focus on technology‑driven solutions and model risk management.
• Review and challenge fraud‑related model updates and detection strategy adjustments to ensure alignment with risk appetite, regulatory expectations, and emerging industry trends.
• Provide expert guidance on model risk, documentation, governance expectations, validation considerations, and model‑adjacent control environments.
• Support the Business Unit in anticipating and adapting to evolving industry practices, regulatory changes, and emerging fraud risks by providing risk advisory guidance.
• Drive continuous improvement in risk management processes by integrating innovative technology solutions and data‑driven insights within the FSS organization.

Preferred/Additional Experience

• Deep understanding of fraud‑related practices and fraud regulatory standards such as the Bank Secrecy Act (BSA), Anti‑Money Laundering (AML) regulations, Sarbanes‑Oxley Act (SOX), Regulation Z (Reg Z), Regulation CC (Reg CC), Regulation E (Reg E), and expertise in artificial intelligence (AI).

Required Qualifications

• Bachelor’s degree in Accounting, Business, Finance or related field, or equivalent education and…