GFC Commercial Investigations Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

The Global Financial Crimes ("GFC") Investigations Manager provides broad oversight of a team of investigators performing end-to-end investigations of financial crimes activities across one or more lines of business, including Global Business Banking, Global Commercial Banking (GCM), and Global Corporate and Investment Banking (GCIB), in addition to ensuring the delivery of timely and accurate regulatory reporting. The GFC Investigations Managers is responsible for the development and coaching of associates to ensure targeted red flags and risk specific to the GCCB business lines are properly, clients/accounts associated with large commercial activity, and accurately analyzed and documented.

The GFC Investigations Manager ensures significant issues and financial crimes trends effectively communicated and acted upon.

The role oversees complex case intake, triage, investigations, documentation, and regulatory reporting-ensuring timely, risk based, and well supported decisions for high risk client segments, including Money Service Businesses (MSBs), Casinos, Third Party Payment Processors (TPPPs), Professional Services Entities, Embassies/Missions/Consulates, Consultants, Virtual Currency firms, and Correspondent Banking relationships. The manager will drive investigative excellence, data driven quality, and strong regulatory outcomes aligned to BSA/AML and sanctions expectations.

The GFC Investigations Manager may also work closely with Risk Manager and FLU Control Partners, share intelligence, best practices, etc. Additional responsibilities for this role include capacity planning, providing leadership direction, attracting, assessing, developing, motivating, and retaining a successful team.

The GFC Investigations Manager ensures consistent quality of activities, processes, and reinforces effective review practices across the team. The GFC Investigations Managers communicates and promotes the understanding of AML red flags or areas of heighted concern to safeguard effective reporting. Activities this role performs include, but are not limited to:

• Identifies, develops, and implements or, as appropriate, oversees the implementation of reasonable, risk-based internal controls to prevent, detect, and report Financial Crimes
• Achieves compliance with laws and rules relating to Financial Crimes promulgated in the jurisdictions in which the Company does business
• Evaluates whether internal controls are working effectively and identifying weaknesses or gaps in controls
• Identifies, evaluates, and resolves or oversees the resolution of gaps relating to internal controls or the Financial Crimes program
• Supports the Global Compliance and Operational Risk ("GC&OR") Operations Executive in serving as the point of contact for the Company with regulatory supervisors, law enforcement and other government agencies on matters relating to Financial Crimes investigations
• Manages the work and performance of the investigators by providing regular coaching and feedback while fostering an investigation

Required Qualifications:

• Minimum seven (7) years of relevant experience, to include: having experience and being well versed in the areas of risk involving client…