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Lead, Tech Portfolio Operations

Job in Charlotte, Mecklenburg County, North Carolina, 28202, USA
Listing for: Humana
Full Time position
Listed on 2026-07-18
Job specializations:
  • Finance & Banking
    Financial Reporting, Risk Manager/Analyst, Portfolio & Asset Management, Financial Analyst
Job Description & How to Apply Below

Lead, Tech Portfolio Operations

The Lead, Tech Portfolio Operations is responsible for building and running the operational management system for a large, complex, high-visibility technology portfolio. This role provides the governance discipline, financial transparency, execution visibility, portfolio analytics, enterprise reporting, and leadership insights needed to manage a multidimensional technology portfolio across business priorities, products, platforms, vendors, funding sources, and multi-year roadmaps. You will partner across portfolio management, finance, product, engineering, delivery, architecture, vendor management, procurement, enterprise portfolio teams, and business stakeholders to ensure the portfolio is governed consistently, financially understood, operationally transparent, and positioned for effective leadership decision-making.

Primary Responsibilities

  • Lead enterprise portfolio operations across governance, financial management, execution visibility, enterprise reporting, contract tracking, portfolio health, data quality, operating cadence, and leadership decision support.
  • Establish and manage the portfolio operating rhythm, including monthly portfolio reviews, quarterly business reviews, financial checkpoints, enterprise portfolio submissions, contract reviews, forecasting cycles, risk reviews, dependency reviews, and leadership readouts.
  • Maintain a consolidated portfolio view across initiative status, financial performance, delivery health, milestone progress, roadmap movement, risks, issues, dependencies, contracts, vendors, decisions needed, and emerging trends.
  • Partner with Finance to manage portfolio financial discipline, including budget, forecast, actuals, variance analysis, funding movement, labor and non-labor spend, capitalization, vendor spend, contract commitments, and financial risk.
  • Own portfolio financial trend reporting, including month-over-month forecast movement, actuals trends, budget pressure, contract burn, vendor spend patterns, funding gaps, and emerging cost risks.
  • Partner with enterprise portfolio teams to ensure portfolio submissions, financial updates, status reporting, governance artifacts, scorecards, and data quality expectations are accurate, complete, timely, and aligned to enterprise standards.
  • Own the operational development of quarterly business review materials, integrating portfolio performance, financial trends, investment health, delivery status, contract trends, risk posture, dependencies, key decisions, and forward-looking actions.
  • Develop and maintain executive-ready portfolio reporting, including dashboards, scorecards, health summaries, financial views, risk and dependency views, Q  materials, and leadership decision packages.
  • Drive portfolio execution transparency by ensuring initiative status, milestones, delivery confidence, dependencies, risks, issues, and decisions are captured consistently and escalated appropriately.
  • Partner with portfolio leads, product teams, engineering leaders, delivery teams, and finance partners to ensure portfolio data in Jira, Jira Align, financial systems, and related tools is accurate, current, and usable for leadership reporting.
  • Use Jira Align, Jira, financial systems, dashboards, and analytics tools to create a reliable view of portfolio health, execution progress, roadmap alignment, dependencies, capacity signals, risks, and financial alignment.
  • Support contract and vendor portfolio operations by tracking SOWs, renewals, vendor commitments, contract spend, burn rates, license or service obligations, expiration dates, and upcoming decision points.
  • Identify operational gaps, reporting inconsistencies, data quality issues, financial variances, contract risks, governance breakdowns, or execution visibility gaps and drive corrective actions with accountable owners.
  • Build repeatable portfolio operations standards, templates, operating procedures, dashboards, reporting routines, data quality checks, governance practices, and escalation paths that improve consistency and scalability.
  • Improve portfolio management maturity by simplifying reporting, strengthening data quality, standardizing processes, improving…
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