Recovery Team Lead: Customer Experience & Collections
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-07-25
Listing for:
Libra Solutions, LP
Full Time
position Listed on 2026-07-25
Job specializations:
-
Finance & Banking
Regulatory Compliance Specialist, Risk Manager/Analyst
Job Description & How to Apply Below
Move Docs in Charlotte, NC seeks a highly responsive leader to oversee a servicing team focused on settlements, payoffs, and case status for providers. The role drives customer experience, operational performance, and collections strategies in a dynamic, in-office setting.
The successful candidate will manage staffing, coaching, and performance while partnering with legal, finance, and servicing teams to meet targets and ensure compliant recovery activities.
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