Business Analyst - Payments

Headquartered in Charlotte, NC, and founded in 2012 by visionary minds shaping the future of banking and payments in the US,
Finzly makes bank transformation radically simple.Our core-independent platform is trusted by some of the market’s leading financial institutions to transform operations and launch new products and services at speed.

We’ve been recognized with 20+ industry awards—including three years in a row as one of the Best and Brightest Places to Work—as well as accolades for Best Parallel Core Technology, Best Corporate Payments Solution, Best Payments-as-a-Service Provider, and Best Trading System. Quite simply, Finzly is known for being the best in everything we do, giving you the perfect opportunity to grow your career with impact.

We are seeking a passionate and driven Payments Business Analyst to join our growing team. This role offers the opportunity to work on cutting-edge fintech solutions, contribute to high-impact projects, and collaborate with talented professionals across the organization.

• Gather, analyze, and document business and functional requirements.
• Create BRDs, FRDs, user stories, process flows, and acceptance criteria.
• Work with banks and internal stakeholders to understand payment processing needs.
• Support implementation of payment products across ACH, Fedwire, RTP, Fed Now, and SWIFT.
• Participate in backlog grooming, sprint planning, and requirement walkthroughs.
• Collaborate with development and QA teams throughout the SDLC.
• Support UAT, production issue analysis, and client escalations.
• Conduct gap analysis and recommend product enhancements.
• Ensure solutions comply with industry standards and payment regulations.

• 10 +years of Business Analyst experience in Banking or Payments.
• Strong understanding of ACH, Fedwire, RTP, Fed Now, and SWIFT payment processing.
• Knowledge of ISO 20022 payment messaging.
• Experience writing user stories, BRDs, FRDs, and acceptance criteria.
• Experience with Agile/Scrum methodologies.
• Familiarity with JIRA and Confluence.
• Excellent communication and stakeholder management skills.

• Experience with payment hubs or payment modernization platforms.
• Knowledge of compliance, sanctions screening, OFAC, AML, and fraud controls.
• Experience with APIs, payment integrations, and file-based payment processing.
• Exposure to banking products and treasury management systems.

• Full Benefits Package: medical, dental, and vision coverage with HSA options!
• Healthcare FSA and Dependent Care FS
• Company-paid Life Insurance
• Company-paid Long-Term Disability
• Paid Holidays and Generous Paid Time Off
• Retirement Savings Plan
• Short Term Disability, Critical Illness, and Accident Insurance
• Wellness Programs, including Employee Assistance Program