Commercial Mortgage Loan Administration Specialist

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About this role:

Wells Fargo is seeking a Commercial Mortgage Loan Administration Specialist to join our Tax and Escrow Team as a part of Corporate Investment Banking Lending Operations (CIBLO). Learn more about our career areas and lines of business at

In this role, you will:

* Review and clear escrow analysis exceptions before making the escrow analysis live

* Process tax and insurance refunds via check or wire through Cash Workflow

* Open ticket requests with the tax vendor for duplicate payments, refund status inquiries, and related items; forward real estate tax bills, PILOT bills, sewer and water bills, and other applicable documentation

* Generate and send letters to borrowers or asset managers, including escrow analysis, pay direct, non-escrow payment of delinquent tax, paid under protest, unsecured tax bill requests, tax shortfall requests, tenant pay, zero tax report, agency check to borrower, and related correspondence

* Manage a commercial property tax portfolio of escrowed and non-escrow loans

* Monitor and pay property taxes in advance of the due date

* Review tax reports and resolve exceptions in a timely manner

* Process the Daily Tax Disbursement File as needed

* Respond to customer, team member, and vendor requests for information

Required Qualifications:

* 2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired

Qualifications:

* Experience with commercial lending operations and/or commercial mortgage servicing

* Experience reviewing tax reports and resolving related exceptions

* Experience analyzing and processing information in a high-volume operational environment

* Excellent attention to detail with a focus on accuracy, documentation quality, and timely follow through

* Ability to organize work, prioritize competing deadlines, and manage multiple tasks with limited direction

* Effective verbal and written communication skills with the ability to respond professionally to customers, team members, and vendors

* Ability to work independently while collaborating with internal partners to resolve issues and support business needs

Posting

Location:

* 550 S Tryon St, Charlotte, North Carolina 28202

Job Expectations:

* Ability to work additional hours as needed

* Ability to work at least three days in office at posted location

* Visa Sponsorship is not available for this position

Posting End Date:

3 Aug 2026

* Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which…