Accounts Receivable Analyst - Hybrid

Accounts Receivable Analyst

Responsible for managing disputes and deductions to optimize cash flow and profitability for client Optical Communications. This role involves collaboration with Shared Services, Finance, Customers, Manufacturing, Sales, and Customer Operations.

Key responsibilities include:

• Analyze root causes of chargebacks and invoicing errors; escalate issues to prevent recurrence.
• Notify customers of invalid chargebacks and initiate recovery actions; communicate significant issues to Sales and Customer Operations.
• Lead collections for disputed accounts and meet performance targets set by leadership.
• Drive continuous improvement in systems and reporting tools.
• Enforce dispute and deduction policies to safeguard company assets.
• Participate in projects related to chargebacks, invoicing, and order processing system enhancements.
• Lead chargeback process to support sales objectives, resolve disputes promptly, and minimize bad debt and P5 losses.
• Keep Supervisor informed of ongoing issues; request credit/debit memos promptly to maintain clean receivables.
• Demonstrate ability to forward thinking and take proactive approach to problem solving
• Maintain current documentation for all assigned controlled documents.