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Compliance Professional – Mortgage & Consumer Servicing

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Us Bank
Full Time position
Listed on 2026-08-17
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst, Financial Compliance, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 98175 - 115500 USD Yearly USD 98175.00 115500.00 YEAR
Job Description & How to Apply Below

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Partners with their assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to, depending on their function, create, implement, maintain, review, or oversee an effective risk management framework. Participates in projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations. Identifies gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems, or human errors.

Identifies, responds, and/or escalates risks as appropriate. Serves as a functional liaison between the Line of Business and the Lines of Defense.

Essential Duties of Position:
  • Assist with developing compliance programs and processes that are effective, efficient, and sustainable; seek process improvements by re-assessing compliance functions and approaches.
  • Comprehensively oversee the implementation and execution of business line controls to ensure effectiveness.
  • Maintain awareness of supervisory enforcement actions, legislative updates, new/amended regulatory requirements, industry trend, and banking operations.
  • Serve as a valued business partner, trusted advisor, and key contact for first line risk partners; exercise credible challenge and drive desired results.
  • Proactively engage with first line risk partners to identify, assess, document, and mitigate potential risks via comprehensive, actionable, and informative assessments, including:
  • Business/Product Change Risk Assessments (PRISM)
  • Enterprise Compliance Risk Assessments (ECRA)
  • Compliance Approval Tool Reviews (CAT)
  • Participate in, credibly challenge, and oversee various stages of issues (vetting, severity, resolution plans, etc.) and escalate when needed.
  • Regulatory Change Management (RCM) oversight, guidance, and escalation.
  • Provide advice and oversight to Risk partners throughout audits and exams.
  • Develop and produce management reporting for assigned compliance functions, as needed.
  • Miscellaneous strategic initiative and project management support.
Basic Qualifications
  • Bachelor's degree, or equivalent work experience
  • Typically more than six years of applicable experience
Preferred Skills/Experience
  • Advanced knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line(s) of business. Primary laws/regs include Reg. B/ECOA, Reg. E/EFTA, Reg. V/FCRA, Reg. Z/TILA, SCRA, TCPA, Reg X/RESPA, and UDAAP.
  • Advanced knowledge of the business line’s operations, products/services, systems, and associated risks/controls including Collections, Loss Mitigation, Foreclosure, Performing and REO.
  • Thorough knowledge of Risk/Compliance/Audit competencies.
  • Strong leadership and management skills of processes and projects
  • Excellent written and verbal communication skills.
  • Strong analytical, problem-solving and negotiation skills.
  • Proficient computer skills (Microsoft Office applications).
  • Experienced in building strong collaborative relationships with key stakeholders

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)
  • Basic term and…
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