Quantitative Operations Associate - Volume & Capacity Modeler

Quantitative Operations Associate - Volume & Capacity Modeler

Charlotte, North Carolina;

Newark, Delaware;
Plano, Texas;
Jacksonville, Florida;
Chandler, Arizona;
Chicago, Illinois

** To proceed with your application, you must be at least 18 years of age.*
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** Bank of America employees are required to meet all*
* ** posting eligibility requirements*
* ** prior to applying for any new position.*
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** To proceed with your application, you must be at least 18 years of age.*
* Acknowledge (
-2)

** Bank of America employees are required to meet all*
* ** posting eligibility requirements*
* ** prior to applying for any new position.*
* Acknowledge (
-2)

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* Job Description:

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* At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

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* Job Description:

*
* ** Description & Responsibilities:*
* The Data & Modeling - Resource Analytics team in Global Operations Data, Reporting & Operations Management is looking for a motivated individual with strong quantitative skills and experience with time-series forecasting, capacity planning, simulation modeling, and/or operations research. This individual will be responsible for developing and maintaining strategic volume forecasting and capacity planning models with the goal of maintaining optimal staffing levels across Global Operations.

In addition, the position will assist with efforts to ensure models adhere to Model Risk Management (MRM) standards. The ideal candidate will have a keen eye for detail, a strong sense for modeling complex operational systems, and excellent verbal and written communication skills.

Responsibilities include:

+ Develop and maintain volume forecasting, capacity planning, and resource optimization models

+ Routinely partner with Front Line Units (FLUs) to ensure model accuracy

+ Conduct routine model production and performance presentations with executive leadership

+ Evaluate new opportunities and implement enhancements to current capacity model inputs, processes, and outputs

+ Assist in driving volume and capacity modeling consistency and innovation across the team

+ Help modernize existing volume forecasting and capacity models using advanced predictive modeling, simulation and optimization techniques

+ Help with documentation and other efforts to adhere to Model Risk Management (MRM) guidelines

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* Required Skills:

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* + Bachelor's degree in Statistics, Applied Economics, Industrial Engineering, Mathematics, Operations Research, Analytics, Finance or other STEM field

+ 2+ years of experience in quantitative roles modeling complex processes

+ Fundamental understanding of linear regression and time-series modeling, discrete event simulation, and/or optimization techniques, through education or professional experience

+ Proficient in MS Office, particularly Excel

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Experience with Copilot

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Experience with SAS, Python, R, or similar statistical software

+ Ability to work in a team-oriented environment with strong aptitude for problem solving and collaboration

+ Strong communication and interpersonal skills - specifically the ability to…