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Bilingual Banking Support Specialist

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: EQ Bank | Canada's Challenger Bank
Full Time position
Listed on 2026-10-02
Job specializations:
  • Finance & Banking
    Banking & Finance, Bank Customer Service
  • Customer Service/HelpDesk
    Bilingual, Banking & Finance, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

EQ Bank is seeking a bilingual Customer Care Representative to provide outstanding service to prospective and existing customers across channels. You will identify banking needs, guide product information, troubleshoot issues and support digital onboarding.

You will handle high volumes of inbound calls and chats, resolve inquiries at first contact, and escalate per our complaints process while upholding EQ Bank's values of Respect, Agility, Integrity, Service and Empowerment.

This role, Bilingual Banking Support Specialist at EQ Bank | Canada's Challenger Bank, could be your next career step.

The following opening is for a Bilingual Banking Support Specialist with EQ Bank | Canada's Challenger Bank.

Our group is growing, and we are hiring a Bilingual Banking Support Specialist in United States.

This Full Time opening is for the Bilingual Banking Support Specialist role at EQ Bank | Canada's Challenger Bank.

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