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Senior Mortgage Credit Analyst - AU; MyCRM

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: D2B
Full Time position
Listed on 2026-10-03
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst, Financial Analyst, Credit Analyst, Banking & Finance
Salary/Wage Range or Industry Benchmark: 63000 - 91000 USD Yearly USD 63000.00 91000.00 YEAR
Job Description & How to Apply Below
Position: Senior Mortgage Credit Analyst Support - AU (MyCRM)

ABOUT THE COMPANY:

We're an established finance and mortgage broking business writing residential, commercial and asset finance across a broad lender panel. We're looking for a senior processing and submission specialist to take ownership of our loan files from acceptance through to settlement.

This is a role for someone who has outgrown pure administration. If you already read a file and see the credit risks before the assessor does - and you'd rather fix a deal than forward a decline - we want to talk to you.

ROLE OVERVIEW:

We are seeking a Senior Mortgage Credit Analyst Support to serve as a vital bridge between our 4 brokers and 3 Melbourne-based Credit Analysts. This is not an entry-level admin or basic data-entry job - we need an analytical, proactive processor who can interpret lender policies, assess complex income structures, and deliver audit-ready deal packages ready for high-level credit review.

Key Responsibilities Deal Preparation & Structuring:
  • Collect, audit, and analyze client financial documents using Hello packs and MyCRM.
  • Perform serviceability calculations, income shading, HEM benchmark comparisons, and debt-to-income (DTI) analysis.
  • Analyze self-employed financials (tax returns, financial statements) and identify allowable add-backs.
  • Interpret lender credit policy (e.g., CBA, Macquarie, Red Zed) to determine appropriate lender fit and flag decline risks early.
Workflow & CRM Management:
  • Maintain complete compliance records (signed consents, fact finds, BID notes).
  • Ensure file completeness (aiming for 80%-100% data and document readiness prior to handoff).
  • Keep status, notes, and tasks updated in MyCRM so any team member can review a file seamlessly.
Team

Collaboration:
  • Package and present fully prepared files to onshore Senior Credit Analysts for final review and submission via Apply Online / Next Gen.
  • Actively communicate policy nuances or missing information directly with brokers and credit staff.
  • 3+ years in Australian residential loan processing, submissions, or lender credit assessment.
  • Strong understanding of serviceability mechanics (buffer rates, HECS/HELP treatment, credit card limit loading, LVR/LMI thresholds).
  • Experience with MyCRM (LMG) is highly regarded. Candidates with experience in other Australian mortgage CRMs who demonstrate high technical aptitude and willingness to learn are encouraged to apply.
  • Articulate written/verbal English skills with a proactive approach to highlighting potential file issues.
  • Ability to work fixed Australian business hours (9:00 AM - 6:00 PM AEST).
Position Requirements
10+ Years work experience
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