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Global AML Operations - Business Control Mgr

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Bank of America
Full Time position
Listed on 2026-10-05
Job specializations:
  • Finance & Banking
    Regulatory Compliance Specialist, Risk Manager/Analyst, Financial Compliance
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.

We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.

These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Join us!

Job Description:

This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.

Responsibilities
  • Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
  • Performs monitoring and testing of controls, identifying issues and control improvements for remediation
  • Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
  • Manages the performance and productivity of team members that conduct quality inspection reviews
  • Ensures timely execution of QA activities including control execution, case management, and results reporting
  • Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
  • Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
Skills
  • Controls Management
  • Oral Communications
  • Risk Management
  • Stakeholder Management
  • Strategy Planning and Development
  • Continuous Improvement
  • Drives Engagement
  • Influence
  • Strategic Thinking
  • Talent Development
  • Data and Trend Analysis
  • Decision Making
  • Monitoring, Surveillance, and Testing
  • Problem Solving
  • Quality Assurance
Line of Business

Job Description

The candidate will be responsible for leading projects within the Global AML Operations Business Controls organization. The team is responsible for:

  • CDD Process Transformation & Simplification
  • Enterprise and Country Standard Business Review & Procedural Adoption Oversight
  • Management of people, process, tech impact assessment driven by new/changed regulations.
  • Facilitation of regulatory driven activities

The role requires strong leadership skill, project management and risk and compliance background. Ideal candidate will be familiar with AML processes and AML regulatory requirements.

Responsibilities may include:
  • Directly lead CDD requirements Simplification and Harmonization projects
  • Facilitate gap assessment driven by AML Regulatory changes, Audit Issues and Regulatory Remediation work effort
  • Run regular routines with key stakeholders across GBGM AML Operations, Global Financial Crimes, Risk and Technology
    • Demonstrate strong collaboration, influencing, and relationship management skills
    • Coordinate and partner across other GAOO support teams and stakeholders to ensure end-to-end process engagement and timely change implementation.
  • Work with impacted…
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