Administrative Specialist

Position: Administrative Specialist I
** Agency
* * Dept of Commerce
** Division
* * Employment Security
** Job Classification Title
** Administrative Specialist I (S)
** Position Number
**** Grade
* * NC08

The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians.

The Department connects businesses with the site locations, workforce and infrastructure they need to succeed in one of the nation's top states for business. We also connect local communities with the grants and funding they need to attract new business and ensure future prosperity.
** Description of Work
**** Knowledge

Skills and Abilities

/Management Preferences
***** The posting will close and stop accepting applications at 11:59 pm on the night prior to the closing date posted above.
***** Recruitment range is $39,244.00- $68,679.00  
**** This is a full-time position (40 hours per week) with** **, including health insurance, as well as retirement.
** Employees in this position determine an applicant’s eligibility for unemployment insurance benefits based on the reason the individual separated from their last employer. Employees review and evaluate claim information and, if needed, investigate conflicting information provided by applicants and employers. Employees also ensure that all pertinent information used to evaluate the claim is documented in the case file and apply applicable law to issue formal eligibility determinations at the end to the review.

This work requires considerable interpretation of laws and rules and the ability to analyze facts to determine the appropriate course of action.

The Division of Employment Security is responsible for the administration of the unemployment insurance program in the state of North Carolina.  This program is a federal-state partnership, funded by federal and state unemployment taxes, which employers pay on the wages of their employees.  Benefits are paid to eligible workers who lose their job through no fault of their own and are able, available, and actively seeking work.

Adjudication Unit is responsible for making initial determinations for unemployment claims. Employees in this unit gather and review claim information and use North Carolina’s Employment Security Law to make eligibility determinations regarding an individual’s separation from employment. Employees also make first-level decisions regarding an individual’s continued eligibility for benefits based on weekly filing requirements.
*
* Knowledge, Skills and Abilities:

**** To receive credit for your work history and credentials, you must provide the information on the application form.  Any information omitted from the application form, listed as general statements, or on an attachment will not be considered for qualifying credit.  We will not review resumes in lieu of Experience and Education listed on the application (additional statement below under Supplemental and Contact Information).
*** Knowledge of office or work unit procedures, methods and practices.
* Demonstrated experience explaining and interpreting information to clients/customers and staff.
* Demonstrated experience performing a high volume of detailed oriented and repetitive work under strict time guidelines.
* Strong oral and written communication skills in order to interact with the public
** Incentives of NC State Employment:
** We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits to include:
* 12 Annual Paid Holidays and monthly accrual of vacation and sick leave
* North Carolina State Health Plan administered by Aetna
* Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental, and Vision
* NC State Retirement (TSERS), 401(k), and 457 savings plans
* WeSave Employee Discounts
* Eligibility for the Learn more about new hire resources, safety, health, and wellness information, leave options, employee discounts and more by selecting the .It is…