Cosmetic Sales Associate

Tisun Beauty Supply — Northlake Location

Location: 7024 Smith Corners Blvd, Charlotte, NC 28269

Job Type: Full-Time / Part-Time

Pay: Starting at $14.00+ per hour, based on experience

Tisun Beauty Supply is an established and growing beauty retailer with 30 years of experience and four store locations. We are dedicated to helping our customers express their personal style and feel confident by providing a wide selection of quality beauty products, including haircare, wigs, extensions, braiding hair, cosmetics, skincare, beauty accessories, and more.

At Tisun Beauty , we believe our success is driven by our people. We are committed to creating a welcoming, professional, and customer-focused environment where our team members can grow, contribute, and provide exceptional service to every customer.

We are always looking for dependable, motivated, professional, and team-oriented individuals who are passionate about serving others and want to be part of a growing company. Whether working directly with customers, supporting store operations, or contributing behind the scenes, every team member plays an important role in the Tisun Beauty Supply experience.

The Cosmetic Sales Associate is responsible for providing an excellent shopping experience while assisting customers with beauty and cosmetic products. This position combines customer service, sales, product knowledge, merchandising, and general store support.

The successful candidate will be friendly, dependable, professional, and comfortable working in a fast-paced retail environment.

• Greet customers promptly and provide exceptional customer service.
• Assist customers in locating and selecting beauty, cosmetic, haircare, and related products.
• Ask questions to understand customer needs and provide appropriate product recommendations.
• Develop knowledge of Tisun Beauty Supply's products, brands, promotions, and services.
• Stay informed about current beauty, haircare, and cosmetic trends.
• Explain product features, benefits, and proper use when appropriate.
• Help customers shop for wigs, extensions, braiding hair, haircare products, cosmetics, skincare, lashes, beauty tools, and accessories.
• Promote sales, special offers, and store promotions.
• Maintain attractive, clean, organized, and properly stocked merchandise displays.
• Restock merchandise and assist with inventory organization.
• Assist with receiving, tagging, and organizing new merchandise.
• Operate the cash register and process transactions accurately when assigned.
• Assist with returns and customer concerns in accordance with company policies.
• Maintain awareness of merchandise and store security.
• Work collaboratively with management and other associates.
• Follow all company policies, procedures, and customer-service standards.
• Perform additional duties as assigned by management.

• Previous retail or customer service experience preferred.
• Beauty supply, cosmetics, salon, or beauty-industry experience is a plus.
• Strong interest in beauty, cosmetics, haircare, and current beauty trends.
• Excellent verbal communication and interpersonal skills.
• Ability to confidently interact with a diverse customer base.
• Strong customer-service and sales skills.
• Professional, positive, and approachable personality.
• Dependable, punctual, and responsible.
• Ability to work effectively both independently and as part of a team.
• Ability to work in a fast-paced retail environment.
• Must be able to stand and walk for extended periods.
• Ability to lift, carry, and move merchandise as required.

Experience or familiarity with the following is highly valued:

• Wigs and wig accessories
• Human hair and synthetic hair
• Hair extensions and…