Spanish Healthcare Interpreter - Sat​/Sund​/Mon- DAY SHIFT- Cabarrus

Overview

Department: 11604 Enterprise Corporate - Language Services

Status: Part time

Benefits Eligible: Yes

Hours Per Week: 24

Schedule Details/Additional Information: Weekends 8am-4:30pm and variable days during the week as needed.

Pay Range: $24.10 - $36.15

• Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to:
  In-person interpreting, telephone interpreting, video interpreting, basic translation.
• Leverages the use of technology, as needed, to deliver services in a variety of different modalities. Troubleshoots basic application issues with software and customer as needed.
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities. Strives to contain costs at all times and leverages vendor relationships as needed.
• Interprets information regarding the patient0f s and family0f s healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of patient0f s culture in relationship to healthcare.
• Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards.
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educate customers appropriately.

Walk, stand, sit, lift, and reach. Must lift a minimum of 10 pounds to shoulder height. Must speak English and a foreign language in simple, understandable terms, and have intact sight and hearing. Must be mobile throughout the healthcare system. Must be able to deliver language access via in-person, telephone and video remote modalities.

High school diploma required. 1 year related experience required. Bachelor0f s degree preferred. Knowledge of medical terminology and prior experience in a healthcare setting is required. National medical interpreter certification preferred. Demonstrated knowledge of oral/written language pair competency by successful completion of an Interpreter Language Assessment required. Completion of a 40-hour Medical Interpretation Training Program within 1 year of hire required.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and short- and long-term disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Advocate Health is a nonprofit, integrated health system serving millions, with operations across multiple states and a national presence in clinical innovation, health outcomes, and value-based care. It employs a large workforce and engages in extensive research and education programs.

The Healthcare Interpreter ensures equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter. The Interpreter accurately and skillfully interprets oral communication and basic written information related to the healthcare encounter between the Limited English Proficient (LEP) customer and the care team. The interpreter also serves as a cultural broker, clarifier, and advocate to ensure positive clinical outcomes.