Ophthalmic Assistant- Reserved Staffing

Primary Objective
The Ophthalmic Technician provides clinical and administrative support to the Provider to collaboratively ensure the delivery of high quality, compassionate care to CEENTA’s patients.

• Greet and room patients.
• Obtain and document past medical and surgical histories, chief complaint, history of present illness (HPI) and vital signs.
• Reconcile and document patient medications and allergies in the EHR system.
• Perform preliminary ophthalmic work‑up, including but not limited to:
  Visual Assessment, Confrontational Visual Field Testing, Pupil Assessment, Tonometry, Keratometry, Ocular Motility Testing, Glare Testing, Refractometry, Pachymetry, Lensometry, Slit Lamp Examination, Ishihara (Color) Plate Testing, Stereo Testing, Amsler Grid, Schirmer Testing.
• Perform specialty testing including but not limited to OCT, Visual Fields, Topography, Biometry and Pentacam.
• Assist the Provider with patient examination, treatment and in‑office procedures as needed.
• Prepare and administer medications as directed by the Provider.
• Prepare and/or collect laboratory specimens.
• Act as a scribe as needed by the Provider.
• Explain treatment procedures and provide approved educational information to patients and their families.
• Respond to patient questions and prescription refill requests via phone or the EHR messaging system.
• Manage Provider schedule(s) in the EHR system, including scheduling patients for appointments and in‑office procedures.
• Schedule patient surgeries.
• Maintain applicable work queues in the EHR system.
• Index lab reports, procedure and office notes and outside documentation pertinent to patient care from the document management system into the EHR system.
• Perform clinical room turnover/set‑up and equipment sterilization.
• Maintain OSHA standards to ensure a sterile and safe environment.
• Maintain stock of office, clinical and clinic‑specific supplies and order from appropriate vendor when needed.
• Assist with the training/onboarding of new staff and apprentices.
• Ability to meet the physical and mental demands of the position.
• The ability to work on‑site.
• Predictable, reliable, and prompt attendance.

• Ability to maintain a high level of precision in judgment, accuracy of assessment, and problem‑solving under stress.
• Ability to react calmly and effectively in emergency situations.
• Ability to adapt to changes in the department.
• Exceptional oral and written communication skills.
• Ability to examine documents for accuracy and completeness.
• Ability to identify problems.

• Clinical Knowledge – Possesses the appropriate clinical knowledge to provide safe and high‑quality care within scope of practice.
• Patient Focus – Makes patients and their needs a primary focus, developing and sustaining productive relationships.
• Building Patient Loyalty – Effectively meets patient needs and fosters satisfaction and loyalty.
• Communication – Clearly conveys information and ideas to individuals or groups.
• Energy – Consistently maintains high levels of activity and productivity.
• Attention to Detail – Accomplishes tasks with thoroughness and accuracy.
• Clinical Competencies – Broad knowledge of ophthalmic practice, diagnostic procedures, equipment, and medical terminology.

Corporate Epic training: 6‑8 weeks of on‑the‑job training with current CEENTA staff and Operations Manager. Check‑ins and audits evaluate competency during and after completion.

The Certified Ophthalmic Technician directly impacts CEENTA’s mission, playing an integral role in patient care delivery and supporting Providers.

Education
High school diploma or equivalent required.
Graduation from an ICA accredited clinical training program OR completion of IJCAHPO or AAO independent study course preferred.
1‑2 years experience as an ophthalmology or optometry clinical technician preferred.

Certificates, Licenses, Registrations
Current Certified Ophthalmic Assistant (COA) from IJCAHPO required for COAs.
Current Certified Ophthalmic Technician (COT) from IJCAHPO required for COTs.
Ongoing maintenance of certification is the employee’s responsibility.
Current BLS certification from AHA or American Red…