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Enterprise Director Document Management

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Advocate Aurora Health
Full Time position
Listed on 2026-03-05
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Overview

Department: 10132 Enterprise Corporate - Quality Management and Regulatory

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information:

Education:

Master’s Degree in public health nursing, healthcare administration, or related field

Experience:

5-10 years of progressive experience in quality or healthcare risk management within a complex healthcare setting

Pay Range

$66.85 - $100.30

Major Responsibilities
  • Leadership and

    Collaboration:

    Provide strategic leadership on document management, provide expert guidance on strategy, while mitigating regulatory risks.

  • Lead and mentor a team of document management professionals, policy coordinators, and administrative staff; collaborate with clinical and operational leaders to ensure alignment and integration of document management practices.

  • Report on key performance indicators and improvement initiatives to executive leadership.

Policy System Oversight
  • Lead the management and continuous improvement of the organization’s policy management system and related tools; ensure timely review, approval, and dissemination of policies, procedures, and guidelines.

  • Monitor compliance with policy development and maintenance timelines and standards.

Regulatory Compliance
  • Ensure all documentation practices meet applicable federal, state, and local healthcare regulations (e.g., Joint Commission, CMS, etc.) and accreditation standards.

  • Coordinate regulatory reviews and readiness assessments related to document and policy management.

  • Serve as the primary point of contact for regulatory bodies on document management matters.

Tools, Training, and Education
  • Manage the electronic document solution and its related processes, including oversight of access and downtime procedures.

  • Develop and deliver training programs for staff on document management processes, tools, and regulatory requirements while promoting a culture of compliance and continuous improvement through ongoing education and support.

  • Partner with service line leaders to develop and implement enterprise-wide quality strategies.

Minimum

Job Requirements

Education

  • Master’s degree in public health, nursing, healthcare administration, or a related field is required

Certification / Registration / License

Experience

  • Minimum 5-10 years of progressive experience in quality or healthcare risk management within a complex healthcare setting

Knowledge / Skills / Abilities

  • Proven ability to inspire and mobilize interdisciplinary teams toward shared goals, build consensus, and foster alignment across multidisciplinary teams and diverse stakeholder groups.

  • Exceptional verbal, written, and presentation skills, with the ability to convey complex concepts clearly and persuasively to diverse audiences.

  • Advanced proficiency in data analysis, problem-solving, and translating insights into actionable improvement strategies.

  • Skilled at building effective partnerships and navigating organizational dynamics to achieve patient safety objectives.

  • Commitment to ethical standards, confidentiality, and continuous learning.

  • Proficient in project management and continuous improvement methodologies, with a track record of delivering measurable results.

  • Demonstrated emotional intelligence, integrity, and discretion when navigating sensitive topics such as patient harm, regulatory risk, and cultural readiness.

  • Adept at navigating ambiguity and shifting priorities with resilience, sound judgment, and a solutions-oriented mindset.

  • Experience leading teams, mentoring leaders, and driving cross-functional collaboration across multiple levels of an organization.

Physical Requirements and Working Conditions
  • Requires regular travel across Advocate Health facilities and regions to engage with local leaders, support operational execution, and assess program effectiveness on-site.

  • Operates in both clinical and administrative environments, with occasional exposure to healthcare settings.

Preferred

Job Requirements

Education

Experience

Knowledge / Skills / Abilities

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description indicates the general nature and level of…

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