Guided Journey; AGJ Community Health Worker

Program: A Guided Journey
- Healthy Start Enhanced

Program Position: Community Health Worker

Reports to: Team Lead and Program Manager

Job specification: Full-time (1.0 FTE). This is an hourly and non-exempt position, which is grant funded by HRSA. This grant has an end date of 09/30/2026 and contingent upon continued Federal Funding.

Schedule: Monday-Friday, 8am-5pm with occasional evening and weekends

Hourly Rate: $19.00 to $21.00 per hour

Care Ring - a fast-growing and highly respected community organization seeks a passionate individual for the role of Family Health Navigator (FHN) for the A Guided Journey
- Healthy Start Enhanced (AGJ-HSE) program. The FHN provides case management, coordination of care and health education to AGJ-HSE program participants. As a trusted member of the community, the FHN will facilitate access to services and work to provide high quality and culturally competent service delivery. The FHN must have a passion for Maternal-Child Health to support improved birth outcomes, and family health well-being.

The goal of this role is to increase perinatal health knowledge and self-sufficiency among our participants. We do this through a range of activities such as outreach, community education, informal counseling, social support, and advocacy.

• Identify and enroll eligible participants based on A Guided Journey-Healthy Start Enhanced qualifying criteria.
• Provide basic and moderate case management. Maintains accurate records of program participants
• Collaborate with clients on case plans, reviewing and modifying periodically
• Provides home and community-based care coordination and linkage to community resources to program participants and their families
• Utilize home visitation curriculum and conducts structured, scheduled home and/or outreach visits with pregnant and postpartum participants
• Provide evidence-based and evidence-informed education including, but not limited to: breastfeeding, immunization, safe sleep, family planning, smoking cessation, nutrition, mental health, physical health, stress, domestic violence.
• Conducts risk assessments and screenings with participants and refer to community agencies as necessary.
• Demonstrates open and respectful communication in all interactions with program participants and their families
• Submits participant’s data into database system in a timely manner to meet grant productivity requirements.
• Maintains HIPAA and confidentiality
• Complete all training and ongoing professional development for Community Health Worker (CHW) certification
• Attend meetings, events and conferences
• Follows policies, procedures and best practices of Care Ring and the A Guided Journey model.
• Participates in community outreach events and participants recruitment activities
• Promotes public awareness of Care Ring and A Guided Journey model.
• Reports suspected cases of child and/or adult abuse/neglect/exploitation. Serves as liaison during evaluation and investigation.

• Maintains knowledge of A Guided Journey program
• Documents all patient interactions, assessments, interventions and referrals in a timely manner
• Makes decisions independently and as part of a team using sound analytical and problem solving skills
• Work effectively with culturally diverse participants and colleagues
• Participates in staff meetings and case conferencing
• Utilizes effective communication skills to collaborate with the multidisciplinary teams
• Evaluates participants progress toward goals and documents outcomes
• Performs related duties as assigned or required
• Develops and maintains relationships with community agencies and partners
• Initiative-taker, able to multitask independently, and exercise sound judgment and decision-making

• Proof of Covid-19 vaccination is required as a condition of employment
• High School Diploma or GED
• Must complete and pass the Community Health Worker Certification within 6 months of hire
• Experience in home visiting, maternal child health or working with the underserved population
• Applicants must reside in Mecklenburg County with priority given to candidates living in the following zip codes: 28205, 28206, 28208, 28212,…